December 2, 2019

PRACTICE PERFORMANCE MONITORING Do you track your practice’s service performance regularly, or is it one of those things you have a look at when you have a moment to spare and run a few reports? How do you manage this information and what story does it tell? If you’d l...

July 16, 2019

Do you look at how your practice is performing on a regular basis?

If you don't have a simple process to track, measure and report on key practice data, it is very difficult to make decisions on where to focus your activity and deeply understand how your practice is far...

June 16, 2019

Are you ready for the introduction of the Shared Debt Recovery Scheme on the 1st of July this year?

This new scheme will proportionally hold both practitioners and practices responsible for repayment of incorrectly paid Medicare fees. 

It means that practices need to get...

February 27, 2019

Changes to Medicare items related to Residential Aged Care Facility visits will be effective from 1 March.


1. New flagfall item numbers to cover travel time and costs (claim once per visit) - 90001 $50 (GP) and 90002 $40 (Other practitioners)

2. Common visit...

February 16, 2019

We are delighted to work with Murray PHN for the launch of their General Practice Investment Strategy by delivering an introduction to care coordination seminar in Albury (18 Feb), Shepparton (19 Feb), Bendigo (20 Feb) and Mildura (21 Feb) .

What is care coordination yo...

December 18, 2018

Employers who incorrectly classify employees as casual instead of full-time or part-time could be responsible for back paying various entitlements under the National Employment Standards (NES).

However, the Government has varied the Fair Work Regulations 2009  to clarif...

December 16, 2018

Here is our latest cartoon video.

A quick 2 minute explainer about why doctors sometimes run late and what patients can do to help minimise this.

This sample can be customised for your clinic and licenced to be shown on your waiting room screen, added to your website and...

December 10, 2018

Today the Third Australian Atlas of Healthcare Variation has been released by the Australian Commission of Safety and Quality in Healthcare. This annual report presents key findings and recommendations for action. Specific focus areas include;

- Neonatal and paediatric...

December 10, 2018

Explainer videos are a great way to inform your patients about important practice processes. This 2 minute cartoon style video details why personal information is collected and how it is used. 

If you would like a customised version of this to use on social media, your...

December 2, 2018

Welcome to the General Practice reception training series! In this short video, we look at assignment of benefit (bulk billing) rules.

We'd love your feedback and suggestions for topics to expand the library of resources for snippets of important practice topics.

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