Online Courses | Available NOW

We have repeatedly been asked about online learning options for practice managers, nurses and administrative staff. We are delighted to launch our bite sized but detailed learning modules that will provide you with opportunities to deep-dive into the topics that interest you the most. 

With a rapidly expanding curriculum, we cover all the key areas of practice management responsibility.

New for 2021! Small Group Learning


Like the idea of eLearning but want a more immersive experience? Then our NEW Small Group Learning program is for you. Full program details are available here:

eLearning Modules

In your own time, at your own pace, content dense and practical self directed learning

Business Planning is an all-in-1 course that will see you successfully develop and implement your clinic business plan. This course includes;

  • a template business plan for you to customise

  • an analysis template to help you define your focus areas for your business plan

  • an overview of RACGP 5th Edition Standards for General Practice requirements

  • Video explainers for key elements of business planning

Highly suitable for practices starting their business planning journey, this course is simple to follow and easy to implement.

$197 - 30 day access

$237 - unlimited access

Pandemic Planning

A detailed overview of how to manage and document your clinic pandemic plan. Includes templates and resources

We cover all the stages of pandemic planning to ensure you are well prepared during COVID-19 and beyond.

$110 - 14 day access

$165 - unlimited access

Planning Bundle

includes both the Business Planning AND Pandemic planning modules.

Excellent value for 2 popular courses!

$247 - 30 day access

$317 - unlimited access

Staff Performance Management

Performance management is one of the most challenging and difficult aspects of a Practice Manager's role. Ensuring you have a robust system for managing your staff's performance will take the sting out of what can be a feared component of your role.

Join us for a step-by-step guide on how to implement a staff performance management framework and successfully deal with difficult staff performance issues. 

$165 - 30 day access

$199 - unlimited access

Developing and Implementing Nurse Led Clinics

This 1 hour session will give you an overview of the steps to developing and implementing your nurse led clinic.

Practical steps in planning, developing, budgeting and implementing your innovative nurse-led clinic.

Cervical Screening Nurse Led Clinics

Would you like to increase the uptake of cervical screening services to your community?

Have you considered developing a nurse-led clinic to improve your service offerings to your patients?

Take this course to fully understand all the considerations in developing your nurse-led cervical screening clinic.

Using a mind-mapping methodology, we will help you to establish a successful and viable nurse-led clinic.

Medicare Compliance

If you work in health care, you will know that Medicare and the MBS are complex systems for service delivery and payment. It is imperative that you have a thorough understanding of the compliance framework and ensure you and your staff understand the requirements and obligations.

This course will teach you all the basics including bulk billing rules, multiple attendances, aftercare, keeping medical records, care planning, collaboration, audits, penalties and the Shared Debt Recovery scheme.

Privacy & Confidentiality

The hallmark of trust in your health care service is your ability to embed privacy and confidentiality in all areas of your business operations. This eLearning course will guide you through all the touch points of privacy and confidentiality and covers common pitfalls and strategies to overcome these. 

A significant focus for this module includes the development and maintenance of your Privacy Policy, required by law and for accreditation also. Check out the free preview for an outline of this course.