Riwka Hagen - Principal Consultant

FAICD, FAAPM, CPM, B.App.Sc. (Med Lab Sc)

Riwka offers over twenty years direct management experience in the health sector.

  • Fellow of AAPM

  • Certified Practice Manager

  • Fellow of Australian Institute of Company Directors with board directorships in the health sector

  • Highly experienced RACGP accreditation surveyor.


An accomplished business and project manager with a scientific background, Riwka offers a friendly and professional style, demonstrated in excellent communication and interpersonal skills.

Starting her professional career as a Medical Scientist, Riwka successfully implemented and managed a regional laboratory of a major pathology provider before embarking on a career of medical practice management and General Practice accreditation surveying. She is the founding member and administrator of the Facebook - Practice Managers Network, a highly respected and worldwide forum for medical practice management networking.


Professional Experience & Associations

Chair of Board of Directors | Cobaw Community Health

Director | Rural Workforce Agency Victoria (RWAV)

Director | The Practice Excellence Institute | Practice Coach

Extensive career in primary health care management

Lynda Poke

Practice Management | Finance
B Comm (Melb), Grad Dip Bus (Monash), MBA (Deakin), CPA, Registered Tax Agent

While completing a Commerce Degree in the mid-1980s at the University of Melbourne and directly following graduation, Lynda dedicated more than 15 years as a partner and owner of a Melbourne based public accounting practice that included developing innovative business services to private companies and non for profit organisations.

Lynda has over 30 years business strategy and leadership experience including the most recent seven years in senior management across general practice and primary health care service delivery. Lynda’s primary health care achievements include Springs Medical’s independently nominated and awarded as 2018 Victorian RACGP practice of the year.​

Lynda is committed to continuous improvement in business processes, supporting good governance and organisational sustainability.

Lynda supports dynamic and thoughtful primary health care leadership to deliver quality services to the community. 



We work with a range of industry experts to ensure we deliver the best service and expertise to meet your needs

We are proudly affiliated with:

The Practice Excellence Institute | Practice Coach

Green Umbrella Technology



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