Medical Business Services
Healthcare Leadership Excellence
Consulting | Advisory | Coaching | Training | Mentoring
WHO WE WORK WITH
Expertise across the full primary care spectrum
General Practice
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Primary Health Networks
Community Health
Medical Specialists
Aboriginal Health
Allied Health
WHAT WE DO
Practical support across every dimension of practice management
From hands-on consulting and coaching to ready-to-use tools and templates - we meet you where you are.
Fully referenced to RACGP Standards - both editions
Every tab, every task, every risk is mapped to the relevant RACGP Standard
criterion. Filter by Standard, generate evidence instantly and walk into your accreditation survey with total confidence.
Whilst the RACGP Standards for General Practice 6th Edition is currently still in draft format, they will be released as a final version soon! Get ready and elevate your practice management systems aligned to existing and new requirements.
WHAT IT DOES
Everything a practice manager actually needs
Scheduling & Task Management
Never miss a deadline. Keep your full year of recurring obligations visible & accountable
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Recurring PM tasks across all domains
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Monthly, quarterly & annual scheduling grid
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Pre-populated with RACGP-aligned tasks
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Quarterly management meeting agenda planner
Infrastructure & Assets
Keep your building, equipment and key contacts in one accessible place.
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Equipment maintenance scheduler
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Building & facilities maintenance calendar
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Full asset register with warranty tracking
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Key contacts & supplier directory
People & Compliance Records
Separate, complete records for employed staff and independent practitioners - ready for accreditation.
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Staff register with Award classification tracking
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Separate independent practitioner register
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Immunisation regiters for both groups
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Training register with mandatory items listed
Registrations & Renewals
Your early-warning system for every renewal that matters - so nothing lapses
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AHPRA, indemnity & sofware licences
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Digital certificates & SSL expiries
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PIP/WIP, PRODA & accreditation dates
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Monthly calendar view with colour-coding
Clinical Quality & Safety
Capture every incident, complaint and ethical issue in a structured, searchable format.
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Incidents, adverse events & near misses
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Feedback, complaints & compliments
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Action & QI / PDSA register (incl. free strategic plan template
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Ethical issues register
Handover & Continuity
Your practice bible. Invaluable when a PM takes leave - indispensable when one moves on
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Structured PM handover checklist
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Covers ICT, banking, governance & HR
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Perpetual promotional calendar
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Version control ready - filename convention included
RISK REGISTER
70+ Risks, ready to review. Not to build from scratch.
The Risk Register is a full-featured, colour-coded register covering every major clinical and business risk relevant to Australian general practice. It does the heavy lifting so you can focus on management, not administration.
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Review and adjust the 70+ pre-populated risks. Delete what doesn't apply. Add anything specific to your practice
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Score each risk by likelihood and impact (1-5). The register calculates your risk score automatically and colour-codes it - green, yellow, orange or red
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Track trends between reviews - automatically see whether each risk is increasing, stable or reducing over time
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Document controls and responses - pre-populated with suggested content drawn directly from RACGP Standards - and fully cross referenced to the 5th and 6th Edition.
PRACTICE MANAGERS LOVE IT
Real results, from real practices
I work with general practices to refine, implement or improve their systems. Riwka's Practice Management & Risk Register is a tool I highly recommend to streamline, consolidate and track all your management activities. It's an absolute marvel! Simple, easy to understand - it covers all the bases and is especially useful for new practices or inexperienced practice managers.
Laura T
Practice Management Consultant
Just passed our accreditation with flying colours! They were very impressed with the templates we purchased from you - I think you might have a few more customers.
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Jenny R
Flinders Clinic
Thank you for the templates for our accreditation - we had ours on the 2nd of Feb and the surveyor loved the templates!
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Sharon McM
Melbourne
Wow!!! Where has this been in my life - it has everything you. need in it along with examples. It's a one-stop shop with your reminder dates recorded and great to give to assessors for accreditation. I can't believe I'm excited about Excel!
Katarina MK
Pittwater Family Practice, NSW
I'm finding it a great way to bring everything together and feel it is totally invaluable as a hand-over tool from one PM to the next.
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Maureen G
East Brunswick Medical Centre
This looks fantastic! I now finally have a full accreditation document folder. I never thought I would get there! A big thank you.
Sophie E
Glen Waverley, Vic
I have been so lost and now I have some direction!
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Ellen B
Coleraine-Casterton Medical Clinic
The Register is perfect for my requirements. I was so pleased to not have to re-invent the wheel - thank you!
Triesa B
Grosvenor & Collins St GP, TAS
PRICING
One-time purchase. No subscription. No hidden costs
All options include lifetime access to your purchased version. Delivered to your inbox within 24 hours - usually much sooner.
