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Passion for Primary Care

Primary Healthcare Business Management Solutions

We were most fortunate to engage the services of Riwka Hagen in March 2020, just prior to the onset of the pandemic and lockdown. The purpose was to review our current business structures, human resources issues and processes in readiness for our next accreditation cycle.  Riwka’s ability to assist us in sorting through the many challenges to general practice posed by COVID-19 and the long lockdown, has kept our team focussed, organised and confident that we could firstly survive the pandemic, and in fact thrive, given the right advice and her practical approach.  We can wholeheartedly recommend her professional services to you and thank Riwka again for her great support.

Drs Deb Wilson, Li-hsia Neoh, John Stanton | Grantham Street General Practice

February 2021

Practice Management Experts

The Path to Success

Medical Business Services provides practical support with an exclusive focus on the dynamic and challenging needs of health industry businesses.

With over twenty years direct experience in the health sector, we can help you in the following areas:

  • General Practice - comprehensive & tailored support

  • PHN Program Support & Delivery

  • Recruitment and staff selection

  • New staff induction & training

  • Medicare item numbers & compliance

  • PIP, WIP, chronic disease management, health assessments & more

  • Quality Improvement & Risk Management

  • Accreditation to RACGP Standards for General Practice 

  • Practice Performance Dashboard reports - customised for YOUR clinic

  • eHealth & Telehealth

  • Nurse clinics

  • Preparation for 'Health Care Homes'

  • PHN consulting services

  • Networking - join over 5000 Practice Managers on the Facebook 'Practice Managers Network'


About Us

Expert Guidance

Experienced and passionate advisors are ready to help you with all aspects of your health business.

With access to a team of experts from all areas of health management, we can help to solve your challenges by engaging with advisors who meet your needs.

Our client representations include:

  • General Practice

  • Community Health

  • Primary Health Networks - PHNs

  • Aboriginal Health

  • Medical Specialists

  • Allied Health

  • Industry Groups / Associations

  • Universities

Riwka 1.PNG

Business Performance

General Practice

Primary & Community Health Care

Business Graphs

A sample of our valued clients

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